Provide the most experienced, dependable
and compassionate care I possibly can for every
pet entrusted to me.
Conduct myself professionally, honestly and
with integrity, and to employ only those who will
do the same.
Treat
other pet sitters the same way I would want to be
treated--with respect and good will.
Keep my knowledge of pet care current and
do everything I can to improve the services I provide.
Refrain from dishonoring the profession by
resorting to defamation or dishonest tactics to acquire
clients.
Refrain
from maligning boarding kennels even if some may not
be respectful of our profession.
Encourage my clients and the community to
be responsible and humane pet owners.
Maintain all client information confidential and use lock boxes or keep client keys locked away and coded for security.
Protect the client's home, pets, and possessions
by assuming every possible precaution.
Operate my business professionally and with
integrity.
Support and promote the pet sitting industry
within my community.
Maintain (and be able to provide proof of)
current business licensing and liability insurance
(and bonding, if applicable).
Uphold all federal, state, county, city,
and home owner association laws pertaining to the
care of pets.
Provide a comprehensive service contract
for clients, and keep policies and disclaimers up-to-date.
Report any and all potentially dangerous,
insecure, or illegal situations to the client and/or,
when necessary, to the police.
Ensure that my clients have provided for
emergency veterinary care for their pets by signing
a Veterinary Release.
Belong to and maintain current membership
in at least one national pet sitting organization.
Belong to and maintain current membership
or volunteer for a local shelter, rescue, or animal
welfare organization, as a means to give back to the
community.
Provide references to clients during initial consultation, if requested.
Provide written descriptions of services
and rates, either in print or via a website.
Visit the client's home prior to the first
assignment to meet pets and obtain detailed instructions
for their care.
Have a positive attitude during initial meeting
with client, be competent and confident in my services.
Keep regular business hours, answer inquiries
and complaints promptly.
Provide client survey and/or rating form.
Have a contingency plan for pet care in case
of inclement weather, personal illness, or other emergencies.
Keep Pet First Aid certification through
the American Red Cross current.
